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Welcom
The support services of BUSINESS TELECOMS ensure the operation of our TIMIRIS products in the standards, agreed in the support contracts with our customers thanks to our dedicated and experienced teams. Support is available 24/7, via email, phone hotline and online.
Support Services
Telecommunications companies use data mining to improve their marketing efforts, identify fraud and better manage their telecommunication networks. Regulators also manage the data generated by the operators for different needs: Quality Audit, Billing, Turnover Analysis… BUSINESS TELECOMS, with its Experts, understands the customer's environment and goals, as well as the behavior of its end users, and puts this knowledge and experience to the service of its customers to help them identify best practices and design processes, implementation and management Given the Gigantic data volume exploited, BUSINESS TELECOMS is at your disposal, its expertise to detect subscriber’s behaviors, and apply models to extract particular knowledge from these data, Identify the customer experience to develop new services according to trends, and introduce decision support functions,
BIGDATA Analytics
BUSINESS TELECOMS Has a Powerful CDR Management Engine that can analyze and characterize network traffic, based on the collection and processing of CDRs produced by network nodes while respecting the confidentiality of all data provided operators and regulators and the results generated by these tools. These customized analytics solutions enable service providers and regulators to increase efficiency, reducing time-to-market and operating costs.
Traffic Analysis
BUSINESS TELECOMS through its experienced consultants helps Marketing to identify the important parameters to industrialize customer retention actions, UpSelling and CrossSelling. Our Consultants work on the entire value chain of loyalty
Value chain of loyalty
Our experts intervene for specific needs in the development of solutions that meet specific needs in complex and sensitive environments (telecom operators, banks, regulators ...)
Development of specific applications